Returns & Refund Policy – Seenuwear

Effective Date: January 2026

At Seenuwear, customer satisfaction is our priority. This Returns & Refund Policy explains the conditions under which you can request a return, exchange, or refund for men’s clothing purchased from our website.

1. Return Eligibility

You may request a return or exchange if:

  • The product received is damaged, defective, or incorrect.

  • The product does not match the description on the website.

To be eligible for a return:

  • The item must be unused, unwashed, and unworn.

  • Original tags, labels, and packaging must be intact.

  • The return request must be initiated within 7 days of delivery.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Products purchased during clearance or sale events (unless damaged or defective).

  • Innerwear or personal care items, due to hygiene reasons.

  • Items damaged due to misuse, wear and tear, or improper handling.

3. How to Request a Return

To initiate a return or exchange:

  1. Email us at info@seenuwear.in within 7 days of receiving your order.

  2. Share your order ID, reason for return, and clear images of the product (if applicable).

  3. Our support team will review your request and guide you through the next steps.

4. Return Pickup & Shipping

  • If the return is approved, we will arrange a pickup where serviceable.

  • In some locations, customers may be required to ship the product back themselves.

  • Return shipping charges may apply unless the return is due to our error (damaged, defective, or wrong item).

5. Refund Policy

Once we receive and inspect the returned item:

  • Approved refunds will be processed within 5–7 business days.

  • Refunds will be issued to the original payment method used at checkout.

  • Shipping charges (if any) are non-refundable, unless the return is due to our mistake.

6. Exchange Policy

  • Exchanges are subject to product availability.

  • If the requested size or product is unavailable, a refund or store credit may be offered.

7. Cancellations

  • Orders can be canceled before dispatch only.

  • Once the order has been shipped, cancellation requests will not be accepted.

8. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item:

  • Contact us within 48 hours of delivery.

  • Provide clear images or videos of the product and packaging.

  • We will resolve the issue as quickly as possible.

9. Refund Delays

If you haven’t received your refund within the stated timeline:

  • Check with your bank or payment provider first.

  • If the issue persists, contact us at info@seenuwear.in for assistance.

10. Policy Updates

Seenuwear reserves the right to update or modify this policy at any time. Changes will be effective immediately upon posting on the website.

11. Contact Us

For any return, exchange, or refund-related queries, reach out to us at:
📧 info@seenuwear.in